Frequently Asked Questions
Deposits & Payments
Simply select "Deposit" option at the shop page and add to cart. Proceed to make payment at the checkout page.
After the installation done by our professionals, you can make the remaining payment through a payment link via email.
We accept credit/debit cards payments via Visa/Master card.
Delivery and Installation
We provide FREE delivery and installation services islandwide. Our installers partner will contact to finalize the date of delivery and installation.
We deliver and install within 3 days! Kindly select your preferred installation date at the checkout page.
The unit will be connected to your water source via an adaptor and soft plumbing. Our professionals will advise you further on the installation day.
If there is no clear access to the water point from where you would like to position your water dispenser, some drilling will be needed. Our installer will advise you further on the installation day.
Yes, kindly make sure someone is home to confirm with our installers in person to install the water dispenser at your desired location.
You can email in your request to [email protected]. For immediate response, please contact us directly at +65 6864-9634
No there isn't.
In the event that the distance between your water source and desired location to install the water dispenser is more than 2.5 meters, there will be an additional $20 for every 2.5 meters needed.
Although tap water in Singapore is considered safe for drinking, there are several contaminants which are not removed. With Cosmo's 6 Step Purification Care Process, rest assured as you consume only the cleanest water for better health benefits.
Product Size: 418mm (L) x 185mm (W) x 394mm (H) (same for Cosmo Quantum UV and Cosmo Quantum SS)
- Cosmo Quantum UV: 10.6kg
- Cosmo Quantum SS: 10.5kg
Yes, our two Cosmo Quantum models dispense hot and cold water instantly. Designed to be a tankless dispenser, it prevents possible growth of micro organisms within the unit.
Customizable Temperature Settings:
Cosmo Quantum UV: Cold 3ºC -10ºC | Lukewarm 30ºC - 45 ºC | Hot Water 40ºC -94ºC | Extra Hot Water 85ºC -96ºC
Cosmo Quantum SS: Cold 1ºC -10ºC | Lukewarm 30ºC - 45 ºC | Hot Water 40ºC -94ºC | Extra Hot Water 85ºC -96ºC
Mixed Ambient Water Range: 30-45°C
The Cosmo Quantum Water Dispenser is an exclusive product, you do not need to register for warranty. The proof of purchase (invoice via email) will be needed should you need to claim for warranty in the future.
The answer is Yes!